We are here for you.
Calibre is built for Pakistani students — and we want every student using it to feel taken care of. Pick whichever channel fits you best below.
Calibre Support
Open the Calibre app, tap the side menu, and select Calibre Support. Our in-app assistant answers questions about features, account, pricing, and offline mode — instantly, day or night.
Open the appEMAILWrite to us
For account issues, billing questions, partnership requests, or anything that needs a human reply, email our support team. We aim to reply within one working day.
support@calibre.pkQuick answers.
Which classes and exams does Calibre cover?
Calibre covers Class 9, Class 10, FSc XI, FSc XII (Pre-Medical, Pre-Engineering, and ICS streams), MDCAT, and ECAT — all in one app.
Does Calibre work offline?
Yes — textbook content, MCQs, notes, mock tests, and practice work fully offline once a chapter is opened. Only Calibre AI Tutor and Calibre Support need internet.
How do I sign up?
Download Calibre from the Play Store or open calibre.pk. Tap Get Started, enter your name, email, and a password, then pick what you study (class and exam). You land straight on your personal home page.
How does pricing work?
Pricing is shown on the Pricing screen inside the app. Different classes and exams have different plans. There is a free experience for trying Calibre out and paid plans unlock the complete practice bank and smart tools.
Can I change my class or exam after signing up?
Yes. Open Profile inside the app and switch your stream or exam at any time. Your saved progress is kept.
Is my data safe?
Yes. Your progress, mistakes, and chat history with Calibre AI Tutor are stored securely. Chat history is auto-deleted after 90 days, and you can delete it manually any time from the History tab inside the tutor.
Still stuck? Tell us.
We read every email. Whether it is a bug, a feature request, or a story about how Calibre helped you — we want to hear from you.
Write to support@calibre.pk